They loved the work. They just never thought to say it online. Meanwhile, one angry customer tanks your rating. FiveStarText fixes that with a single text.
Mike's Plumbing
Chicago, IL
87 reviews
Sarah K.
Just now
“On time, professional, fixed everything fast. Highly recommend!”
New 5-star review!
from Sarah K. — 2s ago
SMS sent
“How was your experience?”
Watch the entire customer experience — from SMS to Google review — in under 30 seconds.
Sarah's Cell
Text Message
Step 1
After a job, enter their name and phone number. Takes 10 seconds.
Step 2
A friendly SMS asks how their experience was. They tap a star rating.
Step 3
Happy customers go to Google. Unhappy ones send private feedback to you.
Happy customers see a direct link to leave a Google review. One tap. No friction. Your rating climbs.
Unhappy customers get a private feedback form. Their complaints go to your dashboard — never to Google.
< 2
Minutes to set up
1
Text is all it takes
3
Free review requests
$0
To get started
Start free. Upgrade when ready. Cancel anytime.
$0
3 review requests
$29/mo
500 requests/month
$49/mo
2,000 requests/month
All plans month-to-month. Cancel anytime from your dashboard — no questions asked.
Yes. Google encourages businesses to ask customers for reviews. You can't offer incentives or post fake reviews — FiveStarText sends genuine requests, totally compliant.
If a customer rates you 1-3 stars, they see a private feedback form. Their response goes to your dashboard — it never reaches Google. You get a chance to resolve issues before they become public.
No. Each customer gets one text (and one optional follow-up if they don't respond). That's it. They can reply STOP at any time.
Search for your business on Google Maps, click "Write a review", and copy the URL. Or use Google's free review link generator tool.
Yes! Your free trial includes 3 review requests. No credit card needed. See real results before upgrading.
No sign-up required.
Set up in 2 minutes. First 3 review requests free. No credit card.